What is personal information?
Personal information is generally any information about an identifiable person other than the name, title or business address or telephone number of an employee of an organization, provided that such business contact information is used only to contact the employee in their business or professional capacity.
Why does the Agent/Broker Site collect personal information from you?
We collect personal information from you only for the purposes we identify to you at or prior to the time we collect such personal information. We do not require this information in order for you to obtain access, to surf or to view the content on the Agent/Broker Site.
For those few activities on our Site where the collection of personal information is necessary (for example, when you contact us with a question or a request), you will know because the purposes for which your personal information is to be used will be identified to you. For those activities, we may collect, for example, your name, street address, telephone number, fax number, e-mail address and postal code. When you complete a loan or realty request at the Agent/Broker Site, it may be necessary for us to supplement the information you provide with information from outside sources. We will not collect more information than is necessary.
Does Agent/Broker collect or use information collected from you with technology?
The Agent/Broker Site collects some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our Site, your IP address may be collected so that we know how many visits we have had by separate individuals. An IP address is often associated with the place from which you enter the Internet like your Internet Service Provider (ISP) or your firm or company. This information is not personally identifiable.
How does Agent/Broker use the personal information it has collected from you?
We collect and use personal information to respond to your questions or comments, to send out information on our real estate or mortgage services or our company, and to administer certain services as identified to you at the point of collection. We will also use such information for statistical and marketing analyses, in a form where the information is no longer identifiable with you.
To whom will Agent/Broker provide your personal information?
We do not sell personal information to anyone under any circumstances. We use your personal information only to fulfill the purpose for which it was collected (as described to you at the point of collection). We will not disclose such information, other than as follows:
to comply with any legal actions like a court order, to enforce our user agreement/terms and conditions for the Agent/Broker Site or to protect the safety and security of guests and our site; and
as otherwise required by law.
Notwithstanding the foregoing, we may also send personal information outside of the country for the purposes set out above, including for process and storage by service providers in connection with such purposes, and you should note that while such information is out of the country, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.
To the best of our ability, we ensure that anyone to whom personal information is transferred complies with these privacy standards and all applicable laws, rules and regulations.
How do the Agent/Broker personal information standards apply to children?
The Agent/Broker Site provides information and services intended for and directed toward adults. We do not knowingly collect personal information from minors. If you are under the age of 13, do not use or provide any information on the Agent/Broker Site, including your name, email, address, telephone number or address.
Links and Disclaimer of Linked Sites
If you need further assistance, please contact the Agent/Broker Privacy/Compliance Officer by writing to us at RE/MAX Action, 1225 Ave Greene, Wesmount, QC, H3Z 2A4, Attention: Privacy/Compliance Officer.